We are designers,
engineers, and strategists.
Founded in 2019, Prism is a studio of 14 specialists. We're not a generalist agency — every person here was hired for a specific depth of craft, and that's what our clients pay for.
Five years.
One way of working.
Every number here is tied to a real client outcome. We track them because they hold us accountable — not because they look good on a slide.
across 14 industries
after first project
no juniors, no offshore
brief to launch
Principles that don't
bend under pressure.
These aren't aspirational values on a wall. They're the rules we use when a project gets difficult, a deadline slips, or a client pushes for something we don't think is right.
We measure success by what changes for our clients, not by what we shipped. A beautiful site that doesn't convert is a failure. We hold ourselves to the numbers — conversion rate, organic traffic, revenue per visitor — and report honestly, even when disappointing.
Every project has defined success metrics agreed before day one. If we're hitting them, great. If not, we say so immediately and adjust.
Measurement AccountabilityWe take on fewer projects than we could. Every client gets a senior team, not juniors managed from a distance. We cap client intake to protect quality. At any given moment we run four to six active projects — never more.
This isn't a constraint. It's a choice. Quality requires time and attention, and we protect both as part of how we run.
Quality Senior-onlyYou see everything we're building, in real time. Staging environments are live from week one. You have a direct line to engineers, not an account manager filtering the conversation. No reveals. No surprises.
If something is behind, we say so before you have to ask. If a strategy isn't working, we tell you and propose an alternative.
Transparency No surprisesSlow projects almost always stem from unclear briefs. We invest heavily in the strategy phase — sometimes more than clients expect — because every hour of clarity upfront saves three hours of revision later. We ask hard questions early so we don't ask them in week six.
Strategy-first EfficiencyEverything we build is designed to be maintained, extended, and owned by you after we leave. No spaghetti code, no undocumented design decisions, no vendor lock-in for its own sake. Every codebase is documented. Every design system ships with usage guidelines.
Scalability DocumentationThe model is the
differentiator.
Most agencies are set up to maximise revenue per client. We're set up to maximise results per client. The two are not the same thing.
Built as the
anti-pattern.
We got tired of watching talented people bury the work under the process.
In 2019, Prism's founder had spent a decade working inside agencies — watching the same pattern repeat. Talented people buried under account management overhead. Clients paying for meetings instead of work. Deliverables shipped without any real accountability to outcomes.
The brief was simple: build the agency we always wanted to work at. Senior-only. Small enough that everyone on the team knows every client. Structured around outcomes, not outputs. No layers between the people doing the work and the people paying for it.
Five years and 180+ projects later, the model still works. We know because the clients who came in for one project keep coming back for the next one.